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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Theatrical Cyndi

September 8, 2023

5  out of  5 rating by Theatrical Cyndi
"My phenomenal agent, Joseph is back!!!!!!! I feel absolutely wonderful and well guided with Joseph at the State Farm in Brightwaters. Thanks Joseph for all of your support!"

Wendy Buese

August 24, 2023

5  out of  5 rating by Wendy Buese
"Such a pleasure working with this company m"

Brion Kenzie

June 15, 2023

5  out of  5 rating by Brion Kenzie
"Very professional and customer service focused. Pleasure having someone you can reach out to when needed."

Amanda De Piano

May 19, 2023

5  out of  5 rating by Amanda De Piano
"Danielle is so helpful and responsive! Grateful for this office!"

Tom Maloney

April 10, 2023

5  out of  5 rating by Tom Maloney
"JanineDiPalma's staff ALWAYS provide excellent service. Phonecalls answered promptly by staff empowered to solve problems without bouncing calls. I've never spent time on hold, or needed to wait for a call back if a problem needs figuring out. In the 15 years since switching to State Farm we have had better than no regrets- we've had excellent prompt and complete customer service. Good company represented by a very good office. Enthusiastically recommended."

Lisa Meyer

March 31, 2023

5  out of  5 rating by Lisa Meyer
"Been with Janines office forever I get the best service all aspects of business are top notch Thank you!!"

zeusman100

March 21, 2023

5  out of  5 rating by zeusman100
"They handled my situation in a timely manner! Thank you!!"

Shaun Snead

March 15, 2023

5  out of  5 rating by Shaun Snead
"I’ve been with State Farm Insurance for about 13 years and it has been nothing but positivity strength, and they always answer your questions. I definitely will recommend State Farm Insurance."

Dianne Lombardi

February 24, 2023

5  out of  5 rating by Dianne Lombardi
"Staff here were so professional and dedicated to helping their clients. Able to help my family without any difficulty whatsoever. Wonderful people."

Matt P

February 7, 2023

5  out of  5 rating by Matt P
"I have been with Janine Dipalma and State Farm for almost 30 years. I honestly can’t say enough good things about Janine Dipalma and her office. Janine was there for us when my kids had there first accidents , no only did she file the claim but she also made it a point to speak to them and calm their nerves . Janine was their for me when we bought are new house,. she worked hand and hand with my mortgage advisor to not only get me all the discounts but to make sure the insurance was in place through out many changes in closing dates . My Mortgage broker said “I’ve never meet a insurance agent as nice and hard working as Janine Dipalma “ . Just today I received a call from her telling me she found yet another discount I’m eligible for . Simply put the services you receive from her office more then make up for any possible savings ( if any) you would get from anywhere else . Janine thank you for always looking out for me and my family ."

John Dipretoro

February 6, 2023

5  out of  5 rating by John Dipretoro
"Great people, great service! Been with them for decades. they work hard to get you the best rate and are vigilant to watch for any new deals that will benefit you! I have all my insurance business with them and encourage everyone to go to them!"

Donald L

January 5, 2023

5  out of  5 rating by Donald L
"Spoke to Joe Alfeo at the agency today. I actually have a different agent but they could not help me solve my problem. Joe was EXTREMELY professional and knowledgeable. He was able to come up with the solution. I am now going to transfer all my policies to the Janine DiPalma agency. The office staff were so friendly and nice. This kind of service is so rare these days!! Exceptional!!!"

Jim Mcnicholas

December 29, 2022

5  out of  5 rating by Jim Mcnicholas
"Extremely helpful thank you so much"

Maria Florenz

December 23, 2022

5  out of  5 rating by Maria Florenz
"Wanted to share that the customer experience I had with Janine DiPalma's team and specifically Joe, was amazing! He walked me through all the Car Ins options and was able to get it all completed and out the door in record time. He even reviewed my Life Ins and with support from his colleague, they were able to offer even addition savings. I will be engaging them to include my Home Owner's Policy soon as well. This State Farm office is great and the folks working there are knowledgeable, friendly, and professional. Thank you Joe and all! PS- I saved a lot as well :)"

Dannette Parker

November 29, 2022

5  out of  5 rating by Dannette Parker
"Awesome! Always responds quickly to get you better rates! Highly recommend!"

Thomas C. A. Horan

November 23, 2022

5  out of  5 rating by Thomas C. A. Horan
"Great customer service details by Joseph Alfeo! Thank you, Joseph. Good hire Ms. DiPalma. Thank you both for your time."

Joseph Fraumeni

November 7, 2022

5  out of  5 rating by Joseph Fraumeni
"always a great experience that coming fron a sales pro (GM) 38 years!!"

Debbie Ali

November 3, 2022

5  out of  5 rating by Debbie Ali
"I’ve been with Janine DiPalma for probably 30 years and she never disappoints. Her staff is always knowledgeable and responsive. I can always get Janine on the phone if I need to speak to her and she always checks in with me to go over my policies to make sure we have everything we need. I couldn’t ask for a better agent."

Toby Yeh

October 27, 2022

5  out of  5 rating by Toby Yeh
"The agents are very professional and courteous. They respond promptly if you have questions. I would highly recommend."

Ricky Singh

October 21, 2022

5  out of  5 rating by Ricky Singh
"The office of Janine DiPalma is HIGHLY PROFESSIONAL & I recommend them 1000%! My family has been using them for over 25 years! The service is exceptional & so are the rates!"

Miguel Mercado

October 19, 2022

5  out of  5 rating by Miguel Mercado
"Highly recommended. Ms. Danielle Fileccia was extremely helpful throughout the whole process."

Frank Guzzone

October 3, 2022

5  out of  5 rating by Frank Guzzone
"Not often I would offer 5 stars to a company but Janine’s State Farm agency has been protecting our homes for over 30 years and have always offered superior service when we need them. They are excellent “ Good neighbors”"

Karen Verni

September 28, 2022

5  out of  5 rating by Karen Verni
"Janines office is on top of things and ask the employees are friendly, courteous and very helpful"

chloe marga

August 26, 2022

5  out of  5 rating by chloe marga
"i called to get a quote got a quick answer. spoke to Danielle F, she was wonderful and answered everything we had questions on and thoroughly. very kind and she mentioned all the ways i could save money. seriously wonderful, especially compared to the other insurance agencies we called."

Harry D

August 15, 2022

5  out of  5 rating by Harry D
"They are great, fast problem solvers, extremely friendly, helpful and make you feel like family. They have the customer appreciation thing down pat, as the old expression goes"